Client Testimonials

Topic Progress:

“The emphasis on actionable insight has really helped us to focus in on those areas where we can make a tangible difference to our customer journey.”

Group Head of Customer Experience, Barratt Developments

“The experience has been excellent. Even though the approach to mapping the market was extremely thorough, insights were communicated in a way which was easy to digest, and gave clear and sound recommendations for action.”

Blenheim Chalcot

“You guys (the whole team) are brilliant – very responsive, very helpful and so delivery-focused. It’s a real pleasure working with you”

Client Intelligence Director, Coutts

“Our brand tracking study is an invaluable management tool. Not only does it provide critical performance metrics, but it also offered clear and practical guidance on how to strengthen our brand, all communicated in a highly engaging way.”


“There is direct evidence that the campaign created several million pounds in incremental revenue – and internally the feedback from our Senior Leadership Team and sales organisation has been overwhelmingly positive.”

Brand Marketing Lead, Vodafone

“Local managers are empowered to use restaurant-level feedback to guide their teams in improving the guest experience and directly drive revenue.”

Insight Manager, Wagamama

Taken all that in?